Privacy Policy
Arceus India is committed to protecting the privacy of all individuals who visit our website or interact with our products, services, or support team. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website or providing your details to us, you consent to the practices described in this Policy.
We collect both personal and non-personal information to provide a better experience and to serve you more efficiently. You can use personal details such as your name, company name, email address, phone number, business address, and GST or registration details when you fill out inquiry forms, request quotations, subscribe to updates, or communicate with us. We may also collect non-personal information, including your browser type, device details, IP address, pages you visit on our website, the duration of your visit, and referral sources. Additionally, our website uses cookies and similar tracking technologies to enhance user experience, understand customer behaviour, and improve overall performance. You may choose to disable cookies through your browser settings if preferred.
The information we collect is primarily used to respond to inquiries, understand customer requirements, process orders, arrange delivery and installation of machinery, and provide after-sales support. We may also use this information to maintain internal records, improve our website and services, and send you relevant updates, newsletters, or promotional information. We do not sell or rent your personal information to any third-party organization. However, we may share your data with trusted partners who assist us with shipping, logistics, installation, payment processing, or technical support. These partners are required to handle your information securely and only for the purpose of delivering the requested services. We may also disclose information if required by law or government authorities.
We take strong measures to protect your data by using secure servers, restricted access, and industry-standard security protocols. While we strive to keep your information safe, no online platform or electronic storage method can guarantee complete security, and we encourage users to take basic precautions when browsing the internet.
As a user, you may have the right to access the personal information we store, request corrections, update your details, opt out of marketing communications, or ask us to delete your information. If you wish to exercise these rights, you can contact us anytime using the details provided below. Please note that our website may contain links to external websites that are not operated or controlled by Arceus India, and we are not responsible for their privacy practices or content.
Our website and services are intended for adults and business users. We do not knowingly collect any information from individuals below 18 years of age. This Privacy Policy may be updated or modified periodically, and any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy from time to time to stay informed about how your information is being handled.
If you have any questions, concerns, or requests related to your personal data, you can reach out to Arceus India via email or by contacting us through our official communication channels. We are committed to ensuring transparency and maintaining your trust while you engage with our website and services.